Shipping policy

Shipping Policy

At Graceful Wellness Co., we are committed to providing quality wellness and self-care products to our customers.

Order Processing

Orders are typically processed within 1–5 business days. During periods of high demand, product restocking, promotions, holidays, or supplier-related delays, processing times may take longer.

Estimated Delivery Times

United States: 7–15 business days

Canada: 10–20 business days

International: 10–25 business days

Delivery times are estimates only and may vary depending on product availability, carrier performance, customs processing, weather conditions, and destination.

Order Changes & Cancellations

Orders may be cancelled within 12 hours of purchase. Once an order has been processed or shipped, cancellations, modifications, or address changes may no longer be possible.

Tracking Information

Tracking information will be provided when available and sent to the email address provided during checkout.

Shipping Delays

While we work hard to ensure timely delivery, Graceful Wellness Co. is not responsible for delays caused by shipping carriers, customs inspections, weather events, supply chain disruptions, or other circumstances beyond our control.